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Owl serves a diverse set of markets, to best serve you please provide as much information as possible. Upon receipt, your inquiry will be directed to the appropriate market specialist for a quick response.

Submit a Technical Support Request

Owl Technical Support is here to keep your Owl products up and operating at peak performance. Customers can report issues 24x7x365 via phone, email, or through our website. Technicians are available 8 AM – 5 PM ET Monday-Friday (except holidays), and are on call for critical cases.

Please submit your request using the form to the right, or you can contact us via one of the options below.

Phone: +1 203-894-9342

Email: support@owlcyberdefense.com

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Current Product Releases
Last Updated 09-21-2020
All customers under current support agreements are entitled to receive current releases at no charge. Please contact your Account Executive to get the details of the most recent release or to schedule an upgrade. If you are not sure how to contact your Account Executive, please use our Contact Us form or chat with us directly now.
Critical Infrastructure


Operating System

Operating System
Latest Version

Talon
v2.1.0.1


Data Diodes

Product Name
Latest Version

Diota
v1.0.1.0

OPDS-100
Talon v2.1.0.1

OPDS-100D
Talon v2.1.0.1

EPDS
Talon v2.1.0.1

ReCon
v1.1.0.0

SSuS
v1.1.0.0

PacIT
v1.0.0.0


Card Kits

Cart Kit Name
Latest Version

V7
v7.14




Protocol Adapters

Product Name
Latest Version

Common Utilities: Remote File Transfer Service (RFTS) / Secure Network Transfer System (SNTS
v2.6.5.9

E-Mail Transfer (Delivered as RPM with Talon)
v1.0.1.0

Remote File Transfer System (RFTS) without scanning
Linux: v2.6.9.1 Windows: v2.6.5.3

Secure Network Transfer System (SNTS)
OPDS: v2.6.8.3 CDS: v2.6.7.8

HTTP
v1.0.0.0

IEC 104
v1.0.0.0

SSH File Transfer Protocol (SFTP)
v1.0.0.0

Directory File Transfer System (DFTS)
v3.0.0.1


Application Connectors

Product Name
Latest Version

Modbus Transfer (MBTS)
v2.9.1.1

Owl Failover Service (OFLS)
v2.7.0.1

Owl Performance Management Service (OPMS)
v2.6.7.1

Owl PI Transfer Service (OPTS)
v3.0.2.3

OPC UA
v1.0.0.0

OPC Server Transfer Service (OSTS)
v2.2.1.7

Owl Virtual Screen View (OV2S)
v2.6.5



Intelligence/Defense


CDS Pipelines

Product Name
TOS Version
TSC Version

XD Bridge IP-TSC
3.4-6
1.3.Bridge-2

XD Bridge IP-TSC
5.1.0.0
TSC 1.4-2 (X11)

XD Bridge FT-TSC
3.3-4
TSC 2.3.Bridge-2

XD Bridge FT-TSC
3.4-6
TSC 2.4.Bridge-12

XD Guardian FT-TSC
1.0-8
2.4.Guardian-13

XD Guardian IP-TSC
1.0.8
1.3.Guardian-2

Removable Media Security

PRODUCT NAME

XD Air
5.0.3-1


One-Way Transfers

Product Name

MPP
1.5.0.0/1.5.1.0

C2C
1.1.0.0

ST06
1.4.0.0

FT15
1.1 (b1.4.2.0)

PT01
1.0


Hardware Platforms

Product Name

Scowt-Compact
2.0

Scowt
1.0

OCDS - 1000
2.1.0.1

XD Bridge V3
3.3

XD Guardian V1
1.0

XD Air Rugged Laptop
Dell 7424 Rugged Laptop

XD Air Desktop
Dell Opti-plex XE2 and XE3 Desktops



Request Information

We pride ourselves on being experts in data diode cybersecurity. Reach out and a member of our team will share more insight with you.